120y Responsible Gaming — Play Healthy, Play Smart
At 120y, we believe online entertainment should be enjoyed in a healthy and responsible way. This page provides guidelines and self-control tools to help Malaysian users manage their gaming experience responsibly.
Gaming is meant to be entertainment. If it starts to feel like a burden, we're here to help.
What is 120y's commitment to responsible gaming?
120y takes a serious and proactive approach to responsible gaming. We recognise that while our platform offers plenty of entertainment, some users may find it challenging to manage their gaming habits. That's why we provide a range of support tools to help all Malaysian users enjoy the platform in a safe and balanced way.
Our commitment includes providing easily accessible self-control tools, clear information about the risks of excessive gambling, and support for users who need help. We do not encourage excessive play or chasing losses, and we always emphasise that gaming is purely for entertainment purposes.
As part of our commitment to the Malaysian community, 120y also enforces a strict policy against underage users and ensures the platform remains a safe environment for everyone.
Behavioural signs in your gaming habits to watch out for
Recognising the early signs is the first step to staying in control. Go through this checklist honestly.
Early Warning Signs
- Feeling the need to bet with more money to get the same level of excitement
- Spending more time gaming than you originally planned
- Feeling restless or irritable when trying to cut back on playing time
- Using gaming as an escape from problems or stress
- Lying to family or friends about your gaming activity
Financial Warning Signs
- Borrowing money or selling belongings to fund gaming
- Failing to pay bills or meet financial commitments because money has been spent on gaming
- Chasing losses by placing larger bets
- Feeling stressed or anxious about money spent on gaming
- Hiding receipts or financial information related to gaming
How to set effective time and budget limits
One of the best ways to stay in control is to set clear limits before you start playing. 120y encourages all users to practise the following principles:
Setting a Budget Limit
Decide on a maximum amount in MYR (RM) that you're comfortable spending on entertainment each week or month. Think of it as an entertainment expense, just like going to the cinema or dining out. Never play with money that's meant for essentials like rent, bills, or groceries.
Setting a Time Limit
Decide how long you want to play before starting a session. Use your smartphone's timer as a reminder. Take at least a 15-minute break every hour of play to stay focused and avoid getting swept up in the moment.
Useful Personal Rules
- Avoid playing when you're feeling down, stressed, or under the influence of alcohol
- Stop playing once your set limit has been reached, even if you're on a winning streak
- Do not use credit or loans to deposit money into your gaming account
- Keep gaming as one of many leisure activities, not your only one
Deposit Limits at 120y
120y users can contact our support team to set a personal deposit limit on their account. This limit caps the maximum amount you can deposit within a daily, weekly, or monthly period, based on your preference.
Contact: [email protected] to request your personal deposit limit.
Self-control tools available to users
Set a maximum deposit limit for a specified period. Once the limit is reached, no further deposits can be made until the next review period. Contact our support team to set this limit.
If you feel like you need a short break, you can request a temporary account suspension. This cooling-off period gives you time to reassess your gaming habits without any pressure to stay active on the platform.
For users who feel they need to stop entirely for an extended period, the self-exclusion option allows the account to be suspended indefinitely until a reinstatement request is submitted after the designated waiting period.
Protecting underage users on our platform
120y takes the protection of children and young people seriously. Our platform is strictly for individuals aged 18 and above. We enforce this age requirement through a rigorous identity verification process during account registration.
If you are a parent or guardian, we encourage the following steps to prevent underage access:
- Never share your account login details with anyone, including family members
- Log out of your account when you're not using it, especially on shared devices
- Use parental controls on your device to block access to gambling websites
- Have open and honest conversations with your children about the risks of online gambling
Any account suspected of being used by an underage individual will be investigated and terminated immediately by our team.
Maintaining a healthy life balance
Online gaming is just one of many ways to have fun. At 120y, we encourage our users to maintain a healthy balance between gaming and other aspects of life.
Spend time with family and friends, pursue other hobbies, and look after your physical and mental wellbeing. If you find that gaming is starting to affect your personal relationships, work performance, or health, that's a sign you should talk to someone you trust or seek professional help.
Organisations such as Malaysian Counselling Association and the Malaysian government's mental health helpline provide support for individuals dealing with addiction-related issues. You don't have to face these challenges alone.
For immediate support, contact our team at: [email protected]
Need more information or immediate assistance?
The 120y support team is here to help with any responsible gaming enquiries. You can also browse our FAQ or log in to manage your account settings.